Board Minutes May 2016: Difference between revisions

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* New membership opportunities (board discussion)
* New membership opportunities (board discussion)
* Discussion notes:
* Discussion notes:
** '''Membership status/number'''
* '''Membership status/number'''
** Geoff: Wonder what form of memberships these are - bought a bike or signed up for membership? Chris: This is possible. Currently 76% of our memberships are *not* from bike sales. Could analyze this further by looking over the data more closely.  
** Geoff: Wonder what form of memberships these are - bought a bike or signed up for membership? Chris: This is possible. Currently 76% of our memberships are *not* from bike sales. Could analyze this further by looking over the data more closely.  
** Rachel: Are 2 year memberships less than buying 1 year membership two years in a row? Chris: Yes. Rachel: I had paid for 2 years but did not get auto renewal this year. Could other members being experiencing this glitch? Chris: Very few members have multi-year memberships. I will look into this.
** Rachel: Are 2 year memberships less than buying 1 year membership two years in a row? Chris: Yes. Rachel: I had paid for 2 years but did not get auto renewal this year. Could other members being experiencing this glitch? Chris: Very few members have multi-year memberships. I will look into this.
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** Nancy: Could have a membership campaign. All correspondence in one month would be about membership, might include personalized emails or phone calls to current members. Slower month would be a good time to do this.
** Nancy: Could have a membership campaign. All correspondence in one month would be about membership, might include personalized emails or phone calls to current members. Slower month would be a good time to do this.
** Geoff: Should have large sign (equal to shop rules) at each shop about Benefits of Membership at EBC.  
** Geoff: Should have large sign (equal to shop rules) at each shop about Benefits of Membership at EBC.  
** '''New membership opportunities'''
* '''New membership opportunities'''
** Geoff: There is a lot of value in the shops and the shops cost a lot of money to the org. If we give out certain free memberships, should budget for this and outline reasons why/criteria we would give these out and to whom. Jon: Or could be free memberships for a particular program, eg. Low Income Program = free membership.
** Geoff: There is a lot of value in the shops and the shops cost a lot of money to the org. If we give out certain free memberships, should budget for this and outline reasons why/criteria we would give these out and to whom. Jon: Or could be free memberships for a particular program, eg. Low Income Program = free membership.
** Rachel: As a student, I like student deals.  
** Rachel: As a student, I like student deals.  
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** Nancy: Could we do corporate memberships? Solicit this at Lunch & Learn sessions? Chris: Les and I tried this in 2015. Not much interest.
** Nancy: Could we do corporate memberships? Solicit this at Lunch & Learn sessions? Chris: Les and I tried this in 2015. Not much interest.
** Derek: If Fort Mac has taught us anything, people like to donate by phone/text. Could try a campaign to capture interested folks that are not in the shops.
** Derek: If Fort Mac has taught us anything, people like to donate by phone/text. Could try a campaign to capture interested folks that are not in the shops.
** '''Next steps'''
* '''Next steps'''
** Jon: Form a sub-committee to pick up these ideas and begin implementing. Geoff, Derek, Adrian, Chris. Rachel is willing to be involved via email.
** Jon: Form a sub-committee to pick up these ideas and begin implementing. Geoff, Derek, Adrian, Chris. Rachel is willing to be involved via email.
** Geoff can sort through some data on the membership to get more details.
** Geoff can sort through some data on the membership to get more details.


* <span style="background: lime;">Action Items:</span> '''Jon, Geoff, Derek, Adrian, Chris''' will meet as ad-hoc subcommittee about membership in May.
* <span style="background: lime;">Action Items:</span> '''Jon, Geoff, Derek, Adrian, Chris''' will meet as ad-hoc subcommittee about membership in May.


== <i>In Camera</i> Session - N/A ==
== <i>In Camera</i> Session - N/A ==