Board Minutes May 2015: Difference between revisions
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*Discussion Notes: | *Discussion Notes: | ||
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* | * Jonathon: Short of people for (every) shift, some shifts not open because we don't have enough volunteers | ||
* Chris: recent volunteers from orientations ... seeing them show up at shop. Not focused on reaching out to new volunteers so much, but getting existing and new volunteers onboard, want to stick around, and signing up for shifts | |||
* Les would be the point person on reaching out to new groups / outreach places for new volunteers - how do we present these volunteer opportunties as something good for them | |||
* Nancy: Where are we losing retention of current dedicated volunteers; how did the 'call to action' go | |||
* Chris: Marianne is working on that now - get feedback from volunteers; had some meetings for feedback already, got some good feedback | |||
* Jonathon: Bikeworks north meetings - some pointy sticks, airing of dirty laundry, but some bridges built. | |||
* Jonathon: estimation for timeline for processes in place, so we'll be ready to go out to source new volunteers and bring them online | |||
* Chris: timeline shifting - time on floor and working on Spoke initiatives. Have been rolling some things out and augmenting though. Have been working on things in phases | |||
* Jonathon: may want to think about whether a shortage in BW volunteers causing shop not to be open should take precedence over other items | |||
* Chris: first step to get a hold of where we have holes - people can cover shifts, but not when it is a last minute issue | |||
* Geoff: is this abnormal for this time of year | |||
* Chris: it has been a struggle for a number of years, which is why we wanted to get someone doing more volunteer coordination. We got a later start that we wanted to bring someone on board, and it is taking some time to get things in place | |||
* Nancy: thoughts on less shifts? Sunday one shop, Saturday the other? Change in model in how we look into hours? | |||
* Dan: should we poll people about this? | |||
* Chris: Sat Sun are the highest demands - were discussing whether we close a south shop on Sundays ... but 2nd/4th sundays don't have too many issues getting volunteers | |||
* Chris C: what about opening earlier - same number of hours but different hours - might that help with covering shifts? | |||
* Chris: peak time anywhere on Saturday is 1pm - getting patrons in the door isn't a problem - question is whether that is helpful for volunteers. Big issue is just quantity of volunteers | |||
* Jonathon: would it be helpful for a call for some volunteers to switch shifts? | |||
* Chris: regular volunteers become less regular in the summer - weekend trips, etc. | |||
* Geoff: consideration for next year - should we hire shift leads for weekend coverage during May-Sep peak | |||
* Nancy: if we get a strong volunteer recognition program, that may cover things | |||
* Jonathon: budget person in me concerned about additional costs | |||
* Nancy: once you start paying for a shift lead, you can't go back | |||
* Jonathon: The form that was put in, does it show up on the bikeworks calendar? | |||
* Chris: when you hit submit, it populates on bikesworks calendar | |||
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