Board Minutes January 2019: Difference between revisions

Board Minutes January 2019 (view source)

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 === Board Response to Volunteer Needs - ALL BOARD (10 min) ===
+* Bike Edmonton Volunteer Status:
+** Most Bike Edmonton volunteers are spending their time during public hours in the bike shops (and even this type in lacking in numbers)
+** Little active recruitment of volunteers; simply post volunteer orientations
+** No well-developed volunteer structure or training program. Jonathan was working on a mentorship program in the shops
+** Outside of the bike shop, there aren't defined needs/roles, and there's little time to orient these volunteers
+** The shop volunteer environment might be improved with shop hosts (the non-mechanic shop volunteers).
+** Staff have ideas that they think will improve volunteer engagement and retention; time is not on their side
+* In draft revenue survey, idea came forward that it's tough to get the volunteers we need.
+* Staff have mentioned that when they have to fill in for volunteers, it takes away from doing their own roles.
+* Idea:  Could tap into a different type of volunteer than we have typically recruited (i.e., post-secondary students, community league)
+* Idea:  Create a tasklist for particular volunteer positions (to guide volunteers, for future reference)
+* Steps going forward:
+# Find the document with volunteer engagement and retention answers.
 === Engaging with Edmonton's new Bikeshare - ALL BOARD (10 min) ===