Board Minutes May 2016: Difference between revisions

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=== Membership (20 min) Jon ===
=== Membership (20 min) Jon ===
* Current membership status
* Current membership status
** May and Nov end dates
* EBC membership general principles and values
* EBC membership general principles and values
* Membership attrition
* Membership attrition
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** Rachel: Are 2 year memberships less than buying 1 year membership two years in a row? Chris: Yes. Rachel: I had paid for 2 years but did not get auto renewal this year. Could other members being experiencing this glitch? Chris: Very few members have multi-year memberships. I will look into this.
** Rachel: Are 2 year memberships less than buying 1 year membership two years in a row? Chris: Yes. Rachel: I had paid for 2 years but did not get auto renewal this year. Could other members being experiencing this glitch? Chris: Very few members have multi-year memberships. I will look into this.
** Adrian: Part of this may be to educate our shop volunteers to "push" membership sales. When I'm in the shop and its busy, I am more likely to help the next patron than to delve into membership sales talk with a finished patron. Could easily push the membership. Many responses from patrons is positive to membership fee of $25 esp at BWS.
** Adrian: Part of this may be to educate our shop volunteers to "push" membership sales. When I'm in the shop and its busy, I am more likely to help the next patron than to delve into membership sales talk with a finished patron. Could easily push the membership. Many responses from patrons is positive to membership fee of $25 esp at BWS.
** Nancy: Ditto to Adrian. Could we streamline info that we collect to get faster sign up? Chris: Mailing info is useful for demographics.
** Nancy: Ditto to Adrian. Could we streamline info that we collect to get faster sign up? Chris: Mailing info is useful for demographics. Used to send newsletters and mail cards to members sometimes. Could make street address non-mandatory on form. Could highlight email and postal code on form as essential info. Derek: Could simplify from exact home address to postal code or even just quadrant of city. Chris: The more detailed the data, the more effective we can be with advocacy issues. Jon: If we just get postal code, allows for greater member privacy and is quite easy for volunteer to get from patron.
** Geoff: Rather than volunteer having to do the spiel, could have a small promotional slip that describes the benefits of membership. Chris: Membership benefits are listed on member card and full details on webpage which is also listed on card.
Geoff: Could look at software to streamline memberships.


* <span style="background: yellow;">Motion:</span> To ___. Moved by  , seconded by    . '''Motion Failed/Carried.'''
* <span style="background: yellow;">Motion:</span> To ___. Moved by  , seconded by    . '''Motion Failed/Carried.'''
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